HOSPITALITY COMMUNICATION SOLUTIONS

Stay Connected and Implement Better Hospitality Communication Systems.

Finding success in the hospitality world relies on the fundamentals – attention to detail, exceptional customer service and rapid response to guest needs. Yet today’s competitive environment requires your property to be even more efficient, productive, and cost effective to stay ahead of expectations. Whether it’s a special request for housekeeping or a large event for hotel security, your guests expect you to deliver a flawless level of service and professionalism whenever they stay with you. Motorola MOTOTRBO communication solutions from Communications Electronics help you better manage guest expectations and allows your staff to be dispersed throughout the property and still keep your team connected.

THE CHALLENGE

Whether it be big chain or boutique, catering to the business traveler or vacationing tourist, you compete in a highly concentrated industry where clientele have many options to choose from for where they will spend their leisure and business dollars. Making your property stand out through exceptional service is one of the most crucial ways you can retain customers and build loyalty. How do you give guests the experience they expect, all while keeping operations running smoothly and staying competitive? As well, how do you reduce operations cost while improving customer satisfaction?

THE SOLUTION

Built to be versatile and powerful, MOTOTRBO is the ideal communication solution. With digital technology, it combines the best of two-way radio functionality with expanded capabilities to meet your communication needs. MOTOTRBO has the ability to integrate voice and data seamlessly, offer enhanced easy to use features, and deliver operations-critical advantages like integrated Bluetooth®, GPS location tracking, and Intelligent Audio that automatically adjusts volume to address background noise. Only Motorola MOTOTRBO communication solutions from Communications Electronics lets you choose the right device for the right user – such as the ultra-thin, ultra-light SL Series portable radios. MOTOTRBO can remaster the way your teams collaborate to help you achieve greater efficiency and higher cost savings.

Communications Electronics helps you create first class experiences for your customers

Whether your staff is welcoming guests at the front desk or maintaining greens on the back nine, you can keep all of your work crews easily and seamlessly connected with MOTOTRBO digital two-way radios and accessories. If a guest calls about a broken air conditioner or the pool manager requests clean towels, you can create a work order ticket or send text message instructions instantly through your MOTOTRBO radio. If catering asks for assistance at the banquet hall or security signals there is an emergency, you can quickly locate the closest employee to respond as fast as possible.

Hotel and resort managers can upgrade service and downsize costs with communication solutions from Communications Electronics and:

  • Connect front desk staff to back office teams with the ultimate in discreet communication
  • Prioritize communication
  • Communicate clearly with exceptional noise cancelling audio
  • Speed operations and strengthen overall security
  • Connect your entire property
  • Reduce operational costs
  • Communicate without disturbing guests using Motorola IMPRES audio accessories
  • Rely on long life batteries that last through every shift

Motorola communication solutions from Communications Electronics benefits hotel and resort staff with:

  • Intelligent Audio that automatically adjusts radio volume to overpower background noise
  • Discreet solutions that won’t disturb guests or your environment
  • Enhanced work order ticket management, to quickly respond to guest needs
  • Extended battery life for long work shifts
  • Hands-free and wireless accessories that keep your team focused on the job

With offices in Timonium and Jessup, MD and Fairfax, VA serving Maryland, Washington DC, Northern Virginia, Central Pennsylvania, and Delaware, Communications Electronics can help. Motorola MOTOTRBO communication solutions help you reach personnel anywhere they go, improve safety and security, keep every department connected, improve response times, maximize your investment and meet budgets cost-effectively. Contact us today for more information.

COVID-19 Update & Our Commitment to You

Click here to view Motorola Recommended Communications Equipment Cleaning Guidelines

 

*Last Updated 3/26/20

CE continues operations as an essential service provider

To our valued customers and partners, 

As the COVID-19 pandemic continues to spread in the United States and across the globe, we want to reinforce that Communications Electronics’ number one priority is keeping our employees, partners, and customers safe. Our team has been working hard behind the scenes to ensure we can continue to deliver uninterrupted, high quality service while remaining focused on the health and safety of our staff and clients. We are fortunate to have ample technology and significant experience with working remotely.

In response to the coronavirus (COVID-19) pandemic, Motorola Solutions is providing recommended cleaning and disinfecting guidelines for our radios, body-worn cameras and accessories based on our current and best understanding of radio hygiene. You can review their recommended equipment cleaning guidelines here.

Communications Electronics provides a critical service as defined by the Department of Homeland Security. Our business supplies crucial equipment and vital services to fill the urgent needs of telecommunications companies, service providers, emergency responders, law enforcement, and a multitude of private entities throughout the nation. Therefore, we will continue operations at this time and are fully available to serve you.

If you have any questions during this time, please contact your CE representative. We are here to help you.

We thank you for your continued patronage. Communications Electronics will strive to maintain exceptional service to our customers during this difficult time. Wishing you good health.

Roger Cassell
President & CEO
communicationselectronics.com
1-888-TALK-CEI

——————————————————

3/13/20

As the COVID-19 pandemic continues to spread in the United States and across the globe, we want to let everyone know that Communications Electronics’number one priority is to keep our employees, partners, and customers safe. Here is an update on preparations and steps we have taken to date. Two weeks ago, CE assembled a cross-disciplinary COVID-19 Management Team to actively monitor the situation and make recommendations to leadership. We have been assessing the situation daily, remaining vigilant, and following recommendations from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and local authorities. We’ve assembled guidance for our employee teams, pursuant to these recommendations.

As you know, the situation is evolving rapidly, and COVID-19 is affecting people differently, depending on their location and situation. As a result, flexible solutions are needed. CE Senior Management is considering all options, including the possibility of asking staff to work remotely.

While we remain focused on the health and safety of our staff and those around us, we also remain committed to serving our customers. Fortunately, we have technology in place and significant experience with working remotely. We have been working hard behind the scenes to ensure we can continue to deliver uninterrupted, high quality service. Operational teams have been working to identify potential needs and strategies associated with full-virtual delivery of services. Project managers and supervisors are actively having preparedness discussions with our teams. Our IT team has been reviewing and testing systems and protocols, to ensure necessary tools and support for staff to operate virtually. Everyone has a role to play.

If you have questions or feedback, you can reach the COVID-19 Management Team at Safety@Talkcei.com.

Being flexible and able to overcome big challenges is part of what makes us who we are. We have the infrastructure, skills, and desire to support each other, while providing the highest level of service to our customers. Obviously, this is a fast moving, fluid situation affecting our country and the world. We will update our guidance and decisions as the situation changes. Please continue to monitor the CDC Website for updates.

We hope that you and your family are well,

Glenn Lesley
Chief Operations Officer
Communications Electronics